BOOK WITH CONFIDENCE

1. FLEXIBLE BOOKING POLICY

(1) Low Deposit: Just pay a 15% deposit at the time of booking and the balance is due 45 days before departure.
(2) No Change Fee: If your holiday is unable to proceed as we still have to battle Covid-19, you can postpone your trip to a later date or change to another destination, or even transfer your deposit to someone else, with no change fee.
(3) Full Refund Guarantee: For any cancellation, let us know 60 days prior to departure, and a full refund is guaranteed.

2. SAFE AND SECURE PAYMENTS

All payments made through our online payment system are securely processed by DigiCert for security and peace of mind. Besides, Odynovo is an accredited member of USTOA, AFTA, IATA, ASTA, and PATA, your booking is also protected by their conditions of membership.

3. SAFE TRAVEL PROTOCOLS

Odynovo joins the World Travel and Tourism Council’s “Safe Travels” program, which provides travelers with an assurance that we have implemented health and hygiene protocols that are aligned with WTTC’s Safe Travels Protocols. Our local teams in each destination have been trained with the new global standardized hygiene and safety protocols to ensure all of our clients have a safe travel experience. Check our Travel with Confidence Policy for more details.

4. AWARD-WINNING TAILOR-MADE TOURS

With over 15,000 excellent reviews from our customers, Odynovo receives:  

2012-2020 TripAdvisor Certificate of Excellence Award

2018-2020 ProductReview.com Booking Service Award

2019-2020 Feefo Gold Trusted Service Award;

2019-2020 World Travel Awards “China Leading Tour Operator Winner and “Asia Leading Tour Operator” Nominee.

We are confident that you're in safe hands.

5. DESTINATION EXPERT

An experienced team of travel experts that have focused on private and tailor-made tour for over 15 years. At Odynovo, we keep sending the team away regularly, knowing destinations’ insides, and are committed to creating lifetime memories for each customer. Before travel, we will provide you with the most up-to-date information about the destination and make sure you are well informed about the travel policies and the latest protocols in the destination country.

6. CONTRIBUTE TO LOCAL DEVELOPMENT

Odynovo is proud to arrange memorable trips to nearly 60 destinations worldwide. In each country, we work with local independent partners rather than global multinational companies, with the aim to make a real difference to the local businesses, local communities, and local people.